Privacy Policy

Last updated: January 2025

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, company information, and other business details necessary for B2B transactions.

Profile Information: Service providers may provide additional information about their services, expertise, and business credentials.

Transaction Information: We collect information about transactions facilitated through our platform, including service details, pricing, and payment information.

Communication Data: Messages sent through our platform are stored to facilitate business communications and provide customer support.

Usage Data: We collect information about how you use our platform, including pages visited, features used, and interaction patterns.

2. How We Use Your Information

We use your information to:

  • Provide and maintain our marketplace platform
  • Facilitate connections between buyers and service providers
  • Process transactions and payments
  • Send important notifications about your account and transactions
  • Provide customer support and respond to inquiries
  • Improve our platform and develop new features
  • Ensure platform security and prevent fraud
  • Comply with legal obligations and resolve disputes
3. Information Sharing

Between Users: We share necessary business information between buyers and service providers to facilitate transactions, including company names, contact information, and service requirements.

Service Providers: We work with trusted third-party service providers for payment processing, email delivery, and platform hosting. These providers are bound by confidentiality agreements.

Legal Requirements: We may disclose information when required by law, to protect our rights, or to ensure platform safety and security.

Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. International Data Transfers

As a global platform, your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

For users in the European Economic Area (EEA), we ensure adequate protection for data transfers outside the EEA through appropriate legal mechanisms.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Restriction: Request restriction of processing in certain circumstances
  • Objection: Object to processing based on legitimate interests

To exercise these rights, please contact us at privacy@greenmarket.com.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

  • Account information: Until account deletion plus 7 years for legal compliance
  • Transaction records: 7 years for tax and legal requirements
  • Communication data: 3 years for customer support purposes
  • Usage data: 2 years for analytics and platform improvement
8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

We use both first-party and third-party cookies for:

  • Essential platform functionality
  • Performance and analytics
  • User preferences and settings
  • Security and fraud prevention
9. Children's Privacy

Our platform is designed for business use and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@greenmarket.com
Address: [Company Address]
Data Protection Officer: dpo@greenmarket.com